Privacy Policy

1. Overview

Flux Kontext - AI Photo Editor lets you generate images from prompts, edit photos with prompts, upscale images, and create AI video results from images. Some features require temporary processing of content you provide, including photos and text prompts.

We do not sell your personal information. We do not use your photos for advertising. User images are stored only for temporary processing and are automatically removed from our processing storage in approximately one hour.

If you do not want a photo processed, do not select or upload that photo in the app.

2. Data we collect and data usage

• We collect your selected images to perform image editing, animate images into videos, and upscale images tasks.
• We collect your purchase transaction information to operate credits, subscriptions, app access, limits, and feature availability.
• We collect your device information such as device id, crash data to provide support, investigate errors, protect against fraud or abuse, and keep the app secure.
• We collect ad identifiers, ad interactions and usage events to understand app reliability, improve performance, and show or measure ads where ads are available in the app.

3. How we read and process your photos

The app accesses photos only when you choose a photo, import a file, or grant photo access for an app feature. We do not need to scan your entire photo library to provide photo editing features. When available on your device, you can use limited photo access so only selected photos are available to the app.

When you ask Flux Kontext to edit, upscale, or animate a photo, the selected image and your instruction may be uploaded to our cloud systems and AI processing providers so the requested result can be created. The app may also read basic file information required to display, upload, compress, process, and return the output.

Photos are not accessed in the background for unrelated purposes. We do not use selected photos to identify you, track you across apps, or target advertising.

4. Face data

Some selected photos may contain faces. Flux Kontext does not process facial data, does not perform face recognition, and does not extract face geometry, faceprints, or biometric identifiers from your photos.

• We do not collect or process face data to identify you or verify your identity.
• We do not create or store biometric face templates, faceprints, or face geometry profiles for recognition.
• We do not sell, rent, or share face data with advertisers or data brokers.
• We do not use face data for tracking across apps or websites.
• We do not use your selected photos or face data to train our own AI models.

If a selected image includes a face, we treat it as ordinary image content for the requested image or video operation. We do not create a separate facial-data record.

5. With whom we share data

We share information only as needed to operate Flux Kontext and provide the services you request.

• AI processing providers: We process your selected images, prompts or edit instructions through our trusted AI service providers that edit, upscale, or animate images.
• Your images are securely uploaded to their server and processed by these service providers: Replicate, Fal, and Runway ML.
• Cloud hosting and storage providers: We use cloud infrastructure to upload inputs, process requests, deliver results, store temporary files, monitor uptime, and protect the service.
• Firebase Crashlytics: We use Firebase Crashlytics to collect crash reports, device state, app version, operating system information, and diagnostic details needed to identify and fix app errors.
• Google Analytics for Firebase: We use Google Analytics for Firebase to understand app usage, feature performance, session activity, approximate region, device information, and events that help us improve the app.
• Google AdMob: If ads are shown in the app, Google AdMob may process ad identifiers, device information, approximate location, ad impressions, clicks, and related ad measurement data to serve, limit, and measure ads. We do not share your uploaded photos, prompts, generated images, or generated videos with AdMob for advertising.
• Apple: App downloads, in-app purchases, subscriptions, refunds, and payment processing are handled through Apple and your Apple ID settings.
• Legal and safety: We may disclose information if required by law, to enforce our terms, respond to lawful requests, or protect users, the app, and the public.

Google's services are governed by Google's privacy practices, available at Google Privacy Policy. Service providers are expected to process data only for the services they provide to us and not for unrelated purposes.

6. How long we retain photos and other data

We retain data for only as long as reasonably needed for the purpose described in this policy, unless a longer period is required by law, security, dispute resolution, or platform compliance.

• Uploaded photos and AI inputs: Kept only for temporary processing, delivery of the requested result, and immediate troubleshooting. User images are automatically removed from our processing storage in approximately one hour.
• Generated images and videos: May remain available temporarily so you can view or download results. Copies saved to your device remain on your device until you delete them.
• Support emails: Retained for up to 90 days after the request is resolved, unless a longer period is needed to handle an active issue.
• Purchase and subscription records: Retained as needed to manage credits, renewals, refunds, taxes, accounting, fraud prevention, and Apple platform requirements.
• Crash, analytics, and advertising logs: Retained for a limited period by us or by providers such as Firebase Crashlytics, Google Analytics for Firebase, and Google AdMob according to their service settings and privacy practices.

You may request deletion of personal data associated with your support request by contacting us. Some deletion requests may be limited where we must retain records for legal, security, billing, or anti-abuse purposes.

7. Artificial Intelligence ("AI") & Data Processing

a) AI service providers

To edit, upscale, and generate video from images we process your images through our AI service providers:

• What data is processed: Images you select and edit instruction you provide for editing, upscaling, image generation, or video generation.
• How data is processed & who it is sent to: Images are securely transmitted through our servers and processed by our trusted AI service providers, including Replicate, FAL, and Runway, solely to perform the requested AI-powered functionality. These providers are required to maintain appropriate safeguards and protections for any data processed on our behalf.
• Data usage restrictions: Your images are used exclusively to complete the requested processing task. We do not use your images to train our own AI models, and our AI service providers do not use your submitted images to train generalized AI models.
• Retention policy: Images are stored only temporarily for processing purposes and are automatically removed from servers within one hour.

b) User permission before processing

Before your selected photos are transmitted to our secure servers and our third-party AI providers, the App presents a clear in-app notice explaining the processing activity.

• That your selected photos will be processed with one or more third-party AI providers depending on features you are using, including Replicate, FAL, or Runway ML for processing.
• That this processing is necessary to create the requested edited image, enhanced image, generated image, or video output.

You must provide explicit consent and choose to continue before any photos are uploaded from your device for processing.

8. Your choices and controls

• Choose which photos to upload. You can avoid processing a photo by not selecting it.
• Use your device settings to limit or revoke photo access where supported by iOS.
• Delete generated outputs saved on your device through your device storage or Photos app.
• Cancel subscriptions through your Apple ID subscription settings.
• Contact us to request access, correction, deletion, or additional details about your data.

9. Security and international processing

We use reasonable technical and organizational safeguards designed to protect data during upload, processing, and storage. No online service can guarantee complete security, so you should avoid uploading sensitive photos or content you do not want processed by cloud AI services.

Our service providers may process data in countries other than your own. Where required, we rely on appropriate legal mechanisms and provider commitments to protect transferred data.

10. Children

Flux Kontext is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take reasonable steps to delete it.

11. Changes to this policy

We may update this Privacy Policy to reflect app changes, legal requirements, platform rules, or service provider updates. The updated version will show a new "Last updated" date. Continued use of the app after an update means you accept the revised policy.

12. Contact us

For privacy questions, deletion requests, or support, contact us at app.feedback.vm@gmail.com.

Please include enough detail for us to understand your request, but do not send highly sensitive photos or payment details by email.